Help Center

How do I remove an emergency contact?

Last Updated: Nov 08, 2018 01:59PM PST

If you would like to remove an emergency contact and they have not created an account or do not have an email, follow these steps:

1. From your My ePACT homepage, click on the emergency contact's name then click Personal Profile.





2. On the left-hand side of the page under Profile Actions, click Delete. 





If an emergency contact has accepted your invite (denoted by a small green circle on their name), then you won't be able to delete their account. To remove them, please follow these steps:
 

1. When logged in, click on the emergency contact's name to see to which dependents they are currently connected. 




 

2. For EACH member connected to this emergency contact, click on their name, followed by Personal Profile. You will need to do this for each dependent, if the emergency contact is connected to multiple dependents 





If you have not completed an emergency profile for your dependent:

3.  Click on Add to or Edit Personal Profile under their picture, on the left hand side.





 

4. Go straight to the Emergency Contacts step and click on Edit/Remove and then Remove on under the emergency contact you'd like to remove. Click OK when prompted. Please note that this will remove them as the emergency contact for ALL organizations to which this dependent is connected, but will leave them in your account if they are connected to other members of your household. 





 

If you have already completed an emergency profile for your dependent:

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3.  Scroll down to the Emergency Contacts section (near the bottom) and click Edit.





4. C
lick on Edit/Remove and then Remove. Click OK when prompted. Please note that this will remove them as the emergency contact for ALL organizations to which this dependent is connected, but will leave them in your account if they are connected to other members of your household. 





If you wish to remove them just for one organization, please click on your dependent's name and select the organization from which you wish to remove them instead of clicking on Personal Profile. 

 

Contact Us

e077896d46849680fb406a916f97f311@epactnetwork.desk-mail.com
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