Help Center

How do I update or change my information for SquamishAlert?

Last Updated: Nov 29, 2018 09:41AM PST
You can log in to your ePACT account at anytime to update or change the information you've provided for SquamishAlert. Start by going to https://www.epactnetwork.com/us/login and logging in with the email address you used to create your ePACT account (hint: your password will be atleast 10 characters long with one special character).
 

Updating your phone number

1) Under My Household, click on your name followed by District of Squamish



2) Click the blue Edit button in the Contact Info section


3) Update your phone number, or click Add another number to add an additional phone number. Once you've entered this new information, be sure to scroll down and click the green Save button at the bottom of the page.

 


Updating information other than your phone number (e.g. Household Members, or your family's functional needs)
 

1) Under My Household, click on your name followed by District of Squamish

 



2) Find the section that you'd like to update information for. Click the blue Edit button on the right hand side for that section (in this example, I'd like to update the members in my household).

3) Update any of your information that has changed, and click the green Save button at the bottom of the page.
 

 

Updating your record so you no longer receive text messages from SquamishAlert

If you would still like to receive voice notifications on your mobile number, but not text messages, follow these instructions:

1) Click your name in the top right corner and then Account Settings.



2) Under Text Messaging Preferences, click Stop Receiving Text Messages. Please note - if you are connected to other organizations in ePACT, this will prevent you from receiving text notifications from those organizations as well.


If you would like to unsubscribe from this service and stop receiving all SquamishAlert emergency notifications from the District of Squamish

1) Under My Household, click on your name followed by District of Squamish



2) Click Disconnect from Organization on the left hand side

Contact Us

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