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How can I add a Household member to my account? - Communities

Last Updated: Nov 16, 2018 11:10AM PST
If you would like to add a Household Member to your ePACT account and connect them to your community to receive alerts, please follow the steps below. 

1. Login to your ePACT account at

2. Under My Household, click on your name and select your community/organization.

3. Click Edit to the right of Household Info.

4. Click on Add to My Household and select Add Adult or Add Dependent

5. Next, fill out the required information including first and last name, and their phone number.

You can enter in their email OR click the Skip Email box if you do not have their email address. Please hit Submit when you are done. 

6. Congratulations, you have now added a Household Member onto your account so they'll receive voice notifications when your community chooses to send them! If you have entered in their email, they will also receive an email request to connect with you.

Please Note: The authorities in your community will send out a message to registered residents/account holders when needed They can also choose to send that message out to Household Members or Emergency Contacts listed by the account holder. Therefore, Household Members will only receive the message sent out by authorities when they choose to send that message out to both account holders and Household Members.

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