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Organization invite

Andrea Travers Jun 07, 2019 12:38PM PDT

Hello,
I have two requests ("organization invites") to share my daughters' information with the West Vancouver Community Recreation Centre for summer camps they are attending. When I try to "accept" them and add their information to the West Van Rec I get the following error message:

Permission Denied

We're very sorry, but you cannot complete this action as one of the following may have occurred:

- Another legal guardian already accepted the invite and started this request.
- Your child is already connected to the organization, and this is a duplicate request.
- This invitation is meant for a different dependent than the one you have selected.

Please contact us at help@epactnetwork.com for assistance.

Can you please provide assistance? I know I have shared info with the West Van Rec in previous years but I cannot see on my profile if my daughters are still linked to them or not.

Thanks,
Andrea

Up 0 rated Down
Lindsay Jun 07, 2019 03:17PM PDT ePACT Network Agent

Hello Andrea,

It sounds like your daughter might have a duplicate record. Please email us directly at help@epactnetwork.com with your daughters name so we can assist you further.

Thank you for using ePACT and have a nice day.

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